Arbeit and ZIZO Announce Integration
We are thrilled to announce that our VoIP business phone system now integrates with ZIZO,...
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Dispute Resolution 101: An Introduction to Consumer Friendly Dispute Resolution
With a simple online search, consumers can uncover easily misleading information about how to use dispute resolution practices to avoid or manipulate repayment. Agencies should be prepared to receive, process and quickly determine the right course of action for any dispute they receive.
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CFPB Final Collections Rule: Insight on Limited Content Messages
John Bedard, an industry expert, helps us better understand the implications of the CFPB'...
Skip Tracing Tips for Collection Agencies
Tips for effectively skip tracing at scale, and how collection agencies can maximize thei...
How Data Analytics Can Help Debt Collection Agencies
Data analytics can help debt collection agencies improve collector efficiency and drive r...
Should Personal Cell Phones Be Used For Business?
The case against mobile selling, or why your sales team should not use their personal cel...
What Employees Want You to Know about Their Remote Work Experience
An independent survey shows the effects of remote work on employee productivity and satis...
Arbeit Software becomes “Arbeit,” Celebrating New Brand and Direction
Introducing the updated face, new name and exciting future of Arbeit!
Integrating Texting into Debt Collection: The Importance of Consumer Preference
Looking to integrate texting into your debt collection outreach strategy? Read this first!
3 Ways to Promote Your Business Outside Social Media
We took the time to share three marketing strategies outside of social media that have he...
Is Call Blocking by Default the Answer?: The FCC’s New Proposal Passes
The FCC has announced a proposal to combat robocalls - but is it effective enough to stop...
5 Takeaways from the CFPB’s Proposed Rules
Here are 5 things you need to know about the CFPB's new rules, and the response it has re...
A Complete TCPA Compliance Guide for 2019 [Downloadable Checklist Included]
The TCPA can be difficult to navigate. We gathered case law surrounding each method of co...