If you are only using a manual dial or predictive dialer solution, you are doing it wrong! You wouldn’t drive 35 MPH in a 55 just because the speed limit is 35 somewhere else, Right? Did I lose you? No? Okay good.
Now what I’m NOT saying is that manual or predictive dialers are bad. They serve a useful purpose. BUT, you should also run an unattended broadcast dialer! Let me explain why.
First, sort out the cell phones you don’t have permission to call. Then, put those on a manual click-to-call solution like Arbeit Click . It’s not a dialer, so you’re safe. Take the remaining numbers, load them into Arbeit Dialer and press play.
Now, your agents can be on Arbeit Click calling cell phones without violating TCPA compliance guidelines, and at the same time, you can be running a completely unattended dialer, on a completely separate system.
Sit back and watch the callbacks flood in!
Don’t lose productivity because of silly outdated laws! You can still follow the law, just be a little creative—your office won’t miss a beat.
