Choosing the Right Auto Dialer Software for Your Collection Agency
If you're considering adding or updating auto dialer software at your collection agency, ...
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Dispute Resolution 101: An Introduction to Consumer Friendly Dispute Resolution
With a simple online search, consumers can uncover easily misleading information about how to use dispute resolution practices to avoid or manipulate repayment. Agencies should be prepared to receive, process and quickly determine the right course of action for any dispute they receive.
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Collection Agency Recruiting: How to Offer Workplace Flexibility
Employees are looking for flexible work schedules. How can you offer it in the collection...
Soft Skills For Debt Collection
As a debt collector, you never know what will happen when you get on the phone with a con...
How Do You Start A Collection Agency? These 5 Tips Will Help You
So, you’ve decided you’re going to start a collection agency. What’s next? Here are...
5 Ways to Incentivize Your Collections Agents that Don’t Have to Do with Money
Arbeit Software, a leading call center software, helps collection center managers motivat...