3 Ways to Promote Your Business Outside Social Media
We took the time to share three marketing strategies outside of social media that have he...
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Dispute Resolution 101: An Introduction to Consumer Friendly Dispute Resolution
With a simple online search, consumers can uncover easily misleading information about how to use dispute resolution practices to avoid or manipulate repayment. Agencies should be prepared to receive, process and quickly determine the right course of action for any dispute they receive.
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Do You Know How Your Calls Are Being Labeled Across the Network?
Fraud. Spam. Scam Likely. If you’re a business using the voice channel to connect with ...
Is Call Blocking by Default the Answer?: The FCC’s New Proposal Passes
The FCC has announced a proposal to combat robocalls - but is it effective enough to stop...
5 Takeaways from the CFPB’s Proposed Rules
Here are 5 things you need to know about the CFPB's new rules, and the response it has re...
Can I Use a Broadcast Dialer and Still be TCPA Compliant?
Worried about TCPA compliance? Learn how a broadcast dialer is still legal to use under m...
A Complete TCPA Compliance Guide for 2019 [Downloadable Checklist Included]
The TCPA can be difficult to navigate. We gathered case law surrounding each method of co...
Internet Phone Systems for Business: A Complete Guide
Why are businesses making the switch to internet-based (VoIP) Business Phone Systems? For...
Choosing the Right Auto Dialer Software for Your Collection Agency
If you're considering adding or updating auto dialer software at your collection agency, ...
How To Build A Small Business – Your First Start Up
We've gone from 4 people with an idea to a flourishing business. This is how to build a s...
How to Use Technology to Stand Out in Marketing on a Budget
Check out these useful small business marketing strategies for anyone in marketing on a t...
Collection Agency Recruiting: How to Offer Workplace Flexibility
Employees are looking for flexible work schedules. How can you offer it in the collection...
This Is How a 3-Second Pause Kills Live Contact and Invites a Lawsuit
If you are using software that has not eliminated the 3 second pause from every dial, you...