Call Labeling Mini Series, Part 5: How to Register Your Numbers
Registering your numbers is a way for you to notify third party organizations that you ar...
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“Potential Spam,” “Spam Risk,” and “Scam Likely” Labels Impact the Credibility of Your Debt Collection Agency
“Potential Spam,” “Spam Risk,” And “Scam Likely” Labels Impact The Credibility Of Your Debt Collection Agency The rapid increase in spam, robocalls, and scam calls has made consumers more cautious when answering calls from unknown numbers. As a result, legitimate debt collection agencies sometimes face the challenge of having their calls labeled as “Potential Spam,” […]
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Call Labeling Mini Series, Part 4: What Should I Do About Mislabeled Calls?
It's a question we hear often. "My calls are being mislabeled. What should I do about...
Call Labeling Mini Series, Part 3: What Do the Different Labels Mean?
Spam. Spam likely. Scam. Whether you own a cellphone, or your job is to reach co...
Call Labeling Mini Series, Part 2: How are Risk Ratings Generated?
Learn how third party organizations determine your risk rating, and why it matters.
Call Labeling Mini Series, Part 1: What Is Call Blocking & Labeling?
Ready to tackle call blocking and labeling headfirst? First, learn the basics of call blo...
Debt Collection SMS: Should I Use 10 DLCs, Longcodes, or Shortcodes for Texting?
Before you can text consumers to your heart's content, you need to decide what kind of me...
How to Protect Your Agency from “The Great Resignation”
Your employees want to know and experience a culture that values them - not just as bodie...
Skip Tracing Tips for Collection Agencies
Tips for effectively skip tracing at scale, and how collection agencies can maximize thei...
Motivating Sales Reps: 5 Tips From an HR Expert
Learn how to motivate & inspire your sales reps, with 5 actionable tips from an HR expert...
5 Actionable Time Management Tips to Improve Productivity at Work
Having a solid time management strategy can help you improve your productivity at work. G...
How Do You Start A Collection Agency? These 5 Tips Will Help You
So, you’ve decided you’re going to start a collection agency. What’s next? Here are...
A Tip from the Dialer Guru
Our own dialer guru's prime tip for using auto dialer software.