Call Labeling Mini Series, Part 2: How are Risk Ratings Generated?
Learn how third party organizations determine your risk rating, and why it matters.
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“Potential Spam,” “Spam Risk,” and “Scam Likely” Labels Impact the Credibility of Your Debt Collection Agency
“Potential Spam,” “Spam Risk,” And “Scam Likely” Labels Impact The Credibility Of Your Debt Collection Agency The rapid increase in spam, robocalls, and scam calls has made consumers more cautious when answering calls from unknown numbers. As a result, legitimate debt collection agencies sometimes face the challenge of having their calls labeled as “Potential Spam,” […]
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Call Labeling Mini Series, Part 1: What Is Call Blocking & Labeling?
Ready to tackle call blocking and labeling headfirst? First, learn the basics of call blo...
How to Use Video in Sales For Prospecting [Script Included]
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Best Practices for Email Communication in Debt Collection
Tim Collins, Chief Compliance Officer at TrueAccord, shares best practices for communicat...
Sales Training Techniques Using Call Recordings
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How Data Analytics Can Help Debt Collection Agencies
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Should Personal Cell Phones Be Used For Business?
The case against mobile selling, or why your sales team should not use their personal cel...
5 Digital Payment Channels for Better Accounts Receivable Management
Here’s a list of the digital payment methods you should be using for better accounts re...
Integrating Texting into Debt Collection: The Importance of Consumer Preference
Looking to integrate texting into your debt collection outreach strategy? Read this first!
Can I Use a Broadcast Dialer and Still be TCPA Compliant?
Worried about TCPA compliance? Learn how a broadcast dialer is still legal to use under m...
Internet Phone Systems for Business: A Complete Guide
Why are businesses making the switch to internet-based (VoIP) Business Phone Systems? For...
Choosing the Right Auto Dialer Software for Your Collection Agency
If you're considering adding or updating auto dialer software at your collection agency, ...