Call Labeling Mini Series, Part 4: What Should I Do About Mislabeled Calls?
It's a question we hear often. "My calls are being mislabeled. What should I do about...
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“Potential Spam,” “Spam Risk,” and “Scam Likely” Labels Impact the Credibility of Your Debt Collection Agency
“Potential Spam,” “Spam Risk,” And “Scam Likely” Labels Impact The Credibility Of Your Debt Collection Agency The rapid increase in spam, robocalls, and scam calls has made consumers more cautious when answering calls from unknown numbers. As a result, legitimate debt collection agencies sometimes face the challenge of having their calls labeled as “Potential Spam,” […]
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Call Labeling Mini Series, Part 3: What Do the Different Labels Mean?
Spam. Spam likely. Scam. Whether you own a cellphone, or your job is to reach co...
Call Labeling Mini Series, Part 2: How are Risk Ratings Generated?
Learn how third party organizations determine your risk rating, and why it matters.
Call Labeling Mini Series, Part 1: What Is Call Blocking & Labeling?
Ready to tackle call blocking and labeling headfirst? First, learn the basics of call blo...
Debt Collection SMS: Should I Use 10 DLCs, Longcodes, or Shortcodes for Texting?
Before you can text consumers to your heart's content, you need to decide what kind of me...
How to Protect Your Agency from “The Great Resignation”
Your employees want to know and experience a culture that values them - not just as bodie...
Happy Birthday Arbeit!: 8 Things We Did in Our Eighth Year of Business
We're looking back on 8 years in business with pride and in awe of all the changes that h...
Arbeit and ZIZO Announce Integration
We are thrilled to announce that our VoIP business phone system now integrates with ZIZO,...
How Agencies Can Prepare for the CFPB’s Debt Collection Rules
Two experts on the CFPB's debt collection rules, or "Reg F," share how agencies can start...
The Perfect Work From Home Setup, According to Arbeit
What does the perfect work from home setup look like? We asked our team members to find o...
The 5 Best Debt Collection Conferences to Attend in 2021
The 5 best virtual & in-person debt collection conferences & events to attend in 2021 for...
How to Create an Opt-In Strategy [+Free Workflow]
Our panel of compliance & communication experts discusses how to capture & gain consumer ...